Reviewing and building capability in the World Bank’s approach to thematic knowledge sharing in its ‘Practice Groups’. World Bank and International Finance Corporation

Duties in this project included:

• Reviewing the existing K.M. strategy and creating a documented and new approach for Communities of Practice, supporting this with a combination of training resources, documentation, gamification and an e-book/app. The ‘Charter Template’ and other resources introduced by us are still in widespread use in the World Bank today
• The 61-page ‘Gardeners Guide to Communities of Practice’ was published by the World Bank, accompanied by a training programme which we delivered
• Designed and facilitated a strategic retreat for 60 of the World Bank’s K.M. Specialists and practice leaders
• A Practice Group ‘Health Check’ tool was produced to assist the evaluation of the Bank’s networks and communities

*This project is an example of previous work delivered by Chris Collison of Knowledgeable Ltd, with whom we now partner.